Got Malware?

Malware-Is-EverywhereMalware?

Who:
Many pc users are vulnerable to malware due to exposure via email and internet activities.
What :
Malware, short for malicious software, is any software used to disrupt computer operation, gather sensitive information, or gain access to private computer systems.
Where:
Malware is common on computers and may also occur on smartphones and tablets.
When:
Malware is typically picked up via an email link or bad website link when users are in a hurry and just click ok without thinking about what they are doing.
Why:
Today, malware is used by both black hat hackers and governments, to steal personal, financial, or business information.

Ok, hopefully you get it already. Now what? Give me a call and tell me what is happening. Don’t put it off because it will get worse over time. Malware removal is a specialty at Computer Guy Consulting. 95% of the time we can get your pc back to normal and running fast again!  While at it, I’ll make sure your security is up to the task as well.

Is your email hacked?

Why would anyone want to hack my email account??  Well, lots of reasons but all of them want to steal your digital info.

 

hackedemail

This diagram is worth 1000 words for sure.  We all use online services and have website accounts that can put you in a compromised situation should one be hacked.  If you need help with a hacked email account or computer give me a call.  Don’t wait until your information, identity, or finances are compromised.

data recovery, data back up systems, computer repair, upgrades, network set up, WiFi installations, small business support for hardware and software, security assessments and solutions, virus and malware removal and prevention

Protect Your Business Computers

man using PC

I am going to paraphrase a really good article from the Kentucky Commonwealth Office of Technology’s monthly newsletter. 

Getting pop ups telling you your pc is infected!  If you click here and pay $29.99 or $39.99 and we will clean your system.  Watch out this is some fake antivirus or antimalware scam.

How do you get this infection?  You clicked on a bogus link in a webpage or maybe you clicked on a pop-up.  It all looks real and legitimate.  This link or pop-up convinces you to click and the bogus software will disinfect and/or protect your system. Some website can infect you just by visiting the site.  Hacker and Porn sites are famous for this.

Bad news is your antivirus and antimalware usually don’t offer much protection because they are reactive.  This means the newest malware isn’t detectable because the security vendor hasn’t had time to place a signature put in to the malware definitions.

What’s going to happen?
Hard to say.  Maybe you won’t notice any issue for days or weeks.  All of sudden the computer is slow as sin and your internet connection is “talking” like crazy.  You could be giving your keystrokes to a Russian gang.  Your browser no longer takes you to google.com when you click on the homepage button.  Maybe a trojan horse is installing some hackers program to take control of your system.  If you operate the pc in an administrative account (as most users do!)  the malware has rights to do just about anything to your system.  All manner of changes to your system will now make it down right impossible to remove the rogue program(s).

What can I do for protection?

1 Patch your OS, browser, and various software to keep it updated.
2 Keep your current security software updated and active.
3 Don’t click on any pop-ups for security software. 
4 Limit active X and scripting in your browser preferrences.  Seek professional help with this from a computer repair shop or a consultant.
5 Back up.  Sometimes a bad infection will require a complete reformat and reinstallation of your hard drive and OS.
6 Run your updated antivirus and antispyware at least weekly.

If you are concerned that any of your network pcs may be compromised give us a call.  We do small business IT support so you don’t have to!